Shipping Policy

Shipping

We will endeavor to pack and ship your orders as quickly and efficiently as we can so you can spend more time playing with your purchases than waiting for them!

Delivery

We offer two delivery methods throughout our checkout process. Standard and Express shipping. Standard shipping is a flat rate of $10 for Australia wide shipping while Express shipping is a flat rate of $18 Australia wide.

We will do our best to have your orders packed and shipped on the same day they are ordered, if the order is completed by 10AM. We may experience up to a 24-hour delay in shipping some orders. If you have waited 24-hours and are yet to receive an update from the store surrounding your shipment, then please contact us.

Click & Collect

We offer the choice of Click & Collect in our stores. For no charge you can order your products and come and collect them in-store. We endeavor to have your orders picked and ready for collection within an hour, however from time-to-time delays do occur. Click and Collect orders will always be ready within 24-hours. If you have made a Click & Collect order and are waiting to hear back from the store around whether it is ready or not, then feel free to contact us.

If anyone other than yourself will be collecting your order, please leave a note or contact the chosen store ahead of time. If we are not certain that your order will reach you through another person claiming to be there to pick it up for you, we hold the right to keep your order until confirmation can be made.

Shipping Pre-ordered products

Orders made containing pre-ordered products are subject to our Pre-order Policy. If you have any questions regarding the shipment of an order containing a pre-ordered product then please contact us. If you have opted to click & collect a pre-order product then you will receive an email on the day of release stating that it is awaiting collection.

Last Updated: 10th of October, 2021